What kind of products does SaajWorld sell? SaajWorld offers minimalist jewelry, including anklets, bracelets, necklaces, pendants, rings, earrings, and combo/offers. (SAAJ World)
Are the jewelry pieces made of real sterling silver? Many items (e.g., those labelled “Sterling Silver”) use real sterling silver. Confirm via product description.(SAAJ World)
Do you use gold plating or gold-tone finishes? Yes — some pieces are gold-plated or have gold-tone finishes. It will be indicated in the product details.
What is the price range for your products? Prices vary depending on the piece. Some rings and sets are in the range of ~ ৳270.00–৳1,000.00, etc. (SAAJ World)
Do you offer free shipping? Yes — SaajWorld offers countrywide free shipping for orders over Tk. 5,000. (SAAJ World)
What is your return/exchange policy? You can return or exchange within 7 days. There is a money-back guarantee. (SAAJ World)
How long will it take for my items to arrive? Shipping time varies depending on your location. Usually 3~5 days to deliver nationwide.
Do you deliver internationally? This needs confirmation. Currently, the site offers “countrywide free shipping” (Bangladesh). For international, please check with customer service. (SAAJ World)
How can I track my order? You can track your order via the “Order Tracking” link on the site. (SAAJ World)
What payment methods do you accept? Likely options are credit/debit cards, mobile banking, and maybe Cash on Delivery (COD). If COD is available, you should clarify.
Is the jewelry nickel-free / safe for sensitive skin? Many sterling silver items are lower risk for allergic reactions. But if you have sensitivity, check the product description or contact customer support to confirm if any plating or materials used are skin-friendly.
Do you offer earrings with 925 silver posts? Yes, some earrings/sets have 925 silver posts. These are specified in product details. (SAAJ World)
What does “adjustable ring” mean? Adjustable rings have a flexible band or design allowing you to slightly expand or contract to fit different finger sizes.
Do you offer wholesale or bulk orders? If your purchase is big (e.g., for events, reselling), you should contact SaajWorld via the Contact-Us section to discuss bulk rates or wholesale pricing.
Can I cancel or modify my order after placing it? Usually, modifications/cancellations are possible before the order is shipped. Contact support immediately if you need to change something.
What if my item arrives damaged or defective? You’re entitled to return or exchange defective/damaged items under the return policy. Provide photos of the damage; contact support.
How to care for my silver/gold-plated jewelry?
Keep jewelry dry; avoid water, perfume, and lotions.
Store in a dry place or a pouch.
Clean gently with a polishing cloth.
Is the “money back guarantee” valid for all products? Typically, yes, within policy terms (e.g., within 7 days, undamaged, in original packaging).
How often do you restock sold-out items? Depends on the item. You may sign up for restock alerts or check back on the site.
Can I gift wrap products? If gift wrap service exists, it will be mentioned. If not currently offered, you can request via customer service.
Do you have promotions/discounts? Yes — SaajWorld runs offers, discounts, and combo deals. Subscribe to newsletters for updates. (SAAJ World)
Can I apply multiple discount codes to a single order? Usually, only one promo/discount code can be applied per order, unless otherwise specified in the terms of the promotion.
Is there a loyalty or rewards program? If there is one, details would be on the site. If not, customers can stay updated via newsletter or social media.
How accurate are the product images and colors? SaajWorld tries to display products as accurately as possible, but colors may vary slightly due to screen settings.
What sizes do rings come in? Some rings are adjustable; others may have fixed sizes. Check each product’s description.
Do you have physical stores? The information on physical store locations is not clearly listed; contact the company to know if there are showrooms.
What are your customer service hours? The site claims “24/7 support services.” ((SAAJ World)
Do you verify the authenticity of stones (gem, crystal, etc.)? Products with real gemstones or crystals should have descriptions stating their material. For more assurance, contact customer support.
What are combo offers? Combo offers are bundles of jewelry (sets) sold together, often at a discounted price compared to buying them separately. (SAAJ World)
Is there any custom jewelry service? If you are looking for custom designs, reach out via contact email to see if that service is available.
How secure is my payment information? The site uses secure payment gateways and follows standard security protocols to protect your data.
Can I track the order if I am outside Dhaka? Yes, order tracking should work for all orders shipped within Bangladesh. International tracking (if available) will depend on the delivery partner.
What is the minimum order value (if any)? For free shipping, the minimum is Tk. 5,000. For regular orders, there may not be a minimum. (SAAJ World)
What is the policy for refunds? Refunds are processed once the returned item is received and validated. Refund method will follow the original payment method.
Does SaajWorld have a privacy policy? Yes — the site has a Privacy Policy which explains how they handle customer data. ((SAAJ World)
Is there a way to request a restock of specific items? If an item is out of stock, you may contact SaajWorld to check when/if it will be restocked or if a restock alert exists.
How is packaging handled? Jewelry is packaged safely to protect it from damage during shipment. If you specify a gift note or gift packaging (if offered), they may accommodate.
Are there any care instructions for plated items? Yes — avoid harsh chemicals, remove before swimming/showering, clean gently, store separately.
Do you wash/rinse jewelry before shipping (sanitary concerns)? SaajWorld adheres to hygiene practices, ensuring items are clean before shipping.
Does SaajWorld sell pre-orders or backorders? If an item is not currently in stock but expected later, check the product page for pre-order/backorder options or contact support.
How do I change my shipping address after placing an order? Contact customer service immediately. If the order hasn’t shipped yet, most likely they can update the address.
Do you offer gift cards? If gift cards are available, they will be mentioned in the site navigation or FAQ. If not, customers can suggest.
What if I have questions about a product before buying? You can contact us via email (info@saajworld.com) or phone (+880 1968-763739) to inquire about product details. (SAAJ World)
Do you have size guides for rings/bracelets? If fixed-size products are sold, a size guide might be provided. If it’s adjustable, sizing is more flexible.
How are returns shipped — who pays? For returns, customers may need to pay return shipping unless the return is due to a defect or error from (SAAJ World). Clarify via policy.
When will the money be refunded after the return? After the item is returned and approved, refund processing may take a few business days (often 5-10).
Are there seasonal or festival discounts? Yes, there are often offers during festivals, seasonal sales, etc. Stay updated via newsletter or social platforms.
Is there a warranty on the jewelry? If a warranty applies (for example, for tarnish, defect), it will be noted in the product or policy details.
Where can I find reviews or customer feedback? You can look at product reviews on the site, or check SaajWorld’s social media pages (Facebook, Instagram) for customer pictures & feedback. (SAAJ World)
