Return & Refund Policy – Saajworld.com

Last Updated: [August 25, 2025]

Thank you for shopping at Saajworld.com. We take pride in offering high-quality minimalist jewelry and want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please review our Return & Refund Policy below.

1. Eligibility for Returns

  • Items must be returned within 7 days of delivery.

  • Products must be unused, unworn, and in their original packaging with tags/labels intact.

  • Proof of purchase (order confirmation or receipt) is required.

❌ Non-Returnable Items:

  • Earrings (for hygiene reasons).

  • Customized or personalized jewelry.

  • Sale/discounted items (unless defective or damaged).

2. Return Process

  • To initiate a return, please contact us at support@saajworld.com or call 📞 [+880XXXXXXXXXX].

  • Once your request is approved, we will provide you with return instructions.

  • Customers are responsible for return shipping costs, unless the item received was defective or incorrect.

3. Refunds

  • After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, refunds will be processed within 5–10 business days to your original payment method or as store credit.

  • Shipping fees are non-refundable (except for defective or incorrect items).

4. Exchanges

  • We currently do not offer direct exchanges.

  • If you wish to get another item, please return the original product and place a new order.

5. Damaged or Defective Products

  • If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos.

  • We will arrange a replacement or a full refund at no extra cost.

6. Contact Us

For any return or refund-related queries, reach out to us:

📧 Email: support@saajworld.com
📞 Phone: [+880XXXXXXXXXX]
🌐 Website: https://saajworld.com